Privacy Policy
Last updated: June 17, 2026
1. Data Controller
The data controller is Emiliano Pallante, operating under the trading name NorthWithin Books.
Address: Via dei Vespucci, 137, 50100 Firenze, FI, Italy
Email: support@northwithinebooks.com
2. Scope
This Policy applies to our website, sales funnels, checkout pages, digital-product delivery, customer support, email marketing, and related online services. It does not apply to third-party websites or services that have their own privacy policies.
3. Personal Information We Collect
Information you provide directly
- Identity and contact data, such as first name, last name, email address, and country.
- Transaction data, such as products purchased, purchase date, amount, payment status, and refund history.
- Marketing preferences, including whether you consent to receive promotional emails.
- Communications you send to us, including customer-support requests and feedback.
Information collected automatically
- Device and technical data, such as IP address, browser type, operating system, language, and device identifiers.
- Usage data, such as pages viewed, links clicked, referral source, session activity, and conversion events.
- Cookie and advertising data collected through consented analytics and advertising technologies.
Payment information
Payments are processed by third-party payment providers such as Stripe and PayPal. We do not receive or store your full payment-card number. Payment providers process payment information under their own privacy notices.
Health information
We do not intentionally collect medical records, diagnoses, medication details, menstrual data, symptom histories, or other health information through our forms. Please do not submit sensitive health information through contact forms or email. If you voluntarily send such information, we will use it only as reasonably necessary to respond to your request and may delete it when it is no longer needed.
4. How We Use Personal Information
| Purpose | Typical legal basis |
|---|---|
| Process payments, deliver digital products, and provide customer support | Performance of a contract |
| Maintain transaction, tax, accounting, fraud-prevention, and compliance records | Legal obligation and legitimate interests |
| Send marketing emails where you have subscribed | Consent, which you may withdraw at any time |
| Measure website performance and understand user behavior | Consent for non-essential analytics technologies |
| Deliver and measure advertising through Meta Pixel and Google Ads | Consent for advertising and profiling technologies |
| Protect the website, prevent abuse, and enforce our terms | Legitimate interests |
5. Cookies and Tracking Technologies
We use essential cookies needed for website operation, checkout, security, and digital delivery. With your consent, we may also use Google Analytics, Google Ads, Meta Pixel, and similar technologies for analytics, advertising measurement, and audience-related purposes.
You can accept, reject, or adjust non-essential cookies through our cookie banner or privacy settings. For more information, see our Cookie Policy.
6. How We Share Personal Information
We may share personal information with service providers that help us operate our business, including:
- Systeme.io for website hosting, sales funnels, forms, email delivery, and digital-product automation.
- Stripe and PayPal for payment processing and fraud prevention.
- Google for analytics and advertising services, where consent has been provided.
- Meta for advertising measurement and audience services, where consent has been provided.
- Professional advisers, public authorities, or legal counterparties where required by law or necessary to protect legal rights.
We do not sell personal information for monetary consideration. Our use of advertising technologies may be treated as “sharing,” “targeted advertising,” or similar activity under certain U.S. state privacy laws. Where applicable, you may opt out through our cookie settings or by contacting us.
7. International Data Transfers
Some service providers may process information outside Italy or the European Economic Area, including in the United States. Where required, transfers are made using an applicable adequacy decision, standard contractual clauses, or another lawful transfer mechanism.
8. Data Retention
- Transaction and accounting records are retained for the period required by applicable law.
- Customer-support communications may be retained for up to 24 months after the matter is closed, unless a longer period is needed for legal claims.
- Marketing data is retained until you unsubscribe or withdraw consent, subject to retaining a minimal suppression record.
- Analytics and advertising data is retained according to the settings and retention periods of the relevant consented tools.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access, correction, deletion, restriction, portability, or objection to certain processing. Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing.
You may also lodge a complaint with the Italian Data Protection Authority or another competent supervisory authority. To exercise a privacy right, email support@northwithinebooks.com. We may need to verify your identity before completing a request.
10. U.S. State Privacy Rights
Residents of certain U.S. states may have additional rights where the relevant law applies, including rights to know, access, correct, delete, or opt out of targeted advertising or certain disclosures. We will respond to valid requests as required by applicable law.
11. Email Marketing
We send promotional emails only where permitted. You may unsubscribe at any time using the link in any marketing email or by contacting us. Transactional messages relating to purchases, refunds, delivery, security, or customer service may still be sent.
12. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No online service can guarantee absolute security.
13. Children
Our website and products are intended for adults aged 18 or older. We do not knowingly collect personal information from children.
14. Third-Party Links
Our website or digital products may link to third-party websites. We are not responsible for their privacy practices, content, or security.
15. Changes to This Policy
We may update this Policy when our practices, services, or legal obligations change. The updated date at the top shows when the latest version took effect.
16. Contact Us
Emiliano Pallante, operating as NorthWithin Books
Via dei Vespucci, 137, 50100 Firenze, FI, Italy
support@northwithinebooks.com